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Crystal Networks, a leading IT systems integrator serving the Levant and Gulf regions, has announced a strategic partnership with cPacket to deliver advanced network observability solutions to customers across the Middle East, including Egypt, Saudi Arabia, Lebanon, and the UAE.
Through this partnership, Crystal Networks will offer cPacket’s Unified Network Observability Platform, designed to provide packet-level visibility, real-time analytics, and AI-driven insights across hybrid enterprise environments. The platform enables organizations to detect and resolve network performance issues faster, strengthen their security posture, and enhance operational resilience.
cPacket’s modular portfolio includes high-speed packet brokers, continuous packet capture, a unified control center, AI-driven analytics, and an agentless cloud suite supporting AWS, Azure, and Google Cloud environments.
Ruben Savazzi – EMEA Regional Sales Manager at cPacket, said:
“As enterprise networks push the limits of traditional monitoring tools, cPacket is partnering with Crystal to bring complete network observability to customers across the Middle East. Our platform combines packet-level visibility, enhanced by AI-driven insights, to accelerate the detection, troubleshooting, and resolution of network issues.”
Esper Choueiry – Crystal Networks, General Manager, said:
“This partnership further strengthens Crystal Networks commitment to delivering innovative, future-ready IT solutions that help organizations navigate increasingly complex digital environments. By integrating cPacket’s advanced observability technologies into its portfolio, Crystal Networks enables customers to gain deeper operational insights, improve network reliability, and support business continuity at scale.”
About cPacket
cPacket is modernizing network observability for the AI era. The company’s Unified Observability Platform, built on trusted packet data, delivers full-fidelity visibility, real-time analytics, and explainable AI insights across hybrid and multi-cloud environments. The result is faster detection and resolution of performance issues, stronger security posture, and greater operational resilience. Global finance, healthcare, and technology enterprises and government agenciesrely on cPacket to ensure network reliability and business continuity at scale. Built for the world’s fastest, most demanding networks — cPacket keeps organizations ready for what comes next.
About Crystal Networks
Crystal Networks is a dynamic information technology system integrator that has been serving customers from various business sectors since 2005.
The company was imagined by a group of technology enthusiasts with a vision to transform IT solutions into business enablers.
With a spread across the levant and gulf territory, Crystal Networks continues to introduce innovative solutions and services to its clients allowing them to sustain in the VUCA (Volatile, Uncertain, Complex, Ambiguous) era.
About ITG company
Information Technology Group (ITG) is a Holding company. ITG has set out to disrupt the Information and Communications Technology industry. We put together a range of independent affiliates dedicated to providing a broad portfolio of solutions and services to its customers. With our long-established reputation and throughout years of success, ITG has established strong relationships with leaders in the ICT industry. This allows us to offer and deliver our diverse clients with advanced solutions in the areas of hardware, system software, application software and related professional services, in addition to building automation and office solutions.
For more info: www.itgholding.com
