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Higher education across the MENA region is rapidly embracing AI to enhance student success, streamline operations, and deliver more personalized learning experiences. Solutions such as Fleksis, ITB’s next-generation Student Information System, are helping universities leverage these innovations to create smarter and more connected campuses.
1. AI-Powered Chatbot Recommenders
Modern universities are deploying intelligent chatbot assistants that go beyond answering questions. These AI-powered recommenders guide students through admissions, course selection, academic planning, and campus services, delivering personalized support whenever it is needed.
2. Smart Scheduling
Managing classes, exams, faculty workloads, and campus resources can be challenging. AI-driven smart scheduling helps institutions optimize timetables, reduce conflicts, and improve resource utilization, creating a more efficient experience for both students and staff.
3. Student Risk Assessment
Universities are increasingly using AI to identify students who may be at risk of academic challenges or disengagement. By analyzing trends and patterns, these tools enable early intervention, helping improve retention and student success.
As AI continues to transform education, these capabilities are becoming essential for institutions looking to enhance decision-making, improve operational efficiency, and deliver a better student experience – all just a subscription away. With Fleksis, ITB empowers higher education institutions across the MENA region to harness AI, streamline campus operations, and create a more connected, student-centric learning experience.
About Fleksis
Fleksis is a modern, modular Student Information System designed for institutions of all shapes and sizes, with global ambitions and digital-first expectations. It supports the full student lifecycle by bringing admissions, academics, finance, student services, and reporting into one configurable platform. With built-in AI and a rich set of out-of-the-box capabilities, Fleksis helps institutions adapt to change, scale, and lead in an evolving education landscape. Fleksis is a product of CME, a multinational technology partner with deep experience operating large-scale, mission-critical platforms across industries and regions.
About ITB
ITB, an ITG company, has been delivering specialized technology solutions for vertical markets for more than 25 years.
– Hospitality Division: Focused on hotels and restaurants, it provides a comprehensive suite of solutions including POS systems, purchasing and inventory management, cost control, kitchen automation, paging systems, and a wide range of add-ons. Its latest innovation is a customer engagement platform designed to transform business operations and mindset.
– Higher Education Division: Serving universities, colleges, and schools, it offers advanced student information systems covering admissions, academic records, billing, and cash receipts. The platform supports multilingual interfaces, multi-currency transactions, smart planning and scheduling, mobile self-service, surveys, and an AI chatbot assistant, among other features.
