eChannels

The way banks used to operate has changed due to the introduction of new channels such as Internet and mobile, and the shift to digital banking. Banks have no choice but to follow the pace of technology, and the new way of doing business, in order to provide the rich experience, their customers expect.

Today, customers are connected and on-the-go expecting speedy service, a variety of solutions to choose from, and convenience in their finance operations. A new banking scenario emerged, where banks have to reach their customers, via multiple channels, bringing them added value, enriching their User Experience (UX), while providing a competitive edge to the bank.

Mobile is rapidly becoming the preferred channel to do banking operations. To respond to customers’ demands, banks need to have an innovative technology platform, capable to shift to digital banking.

Our eChannels solutions include INTERNET Banking and MOBILE Banking. They are developed with the right technologies, capable of evolving to accommodate new devices (that will continue to emerge), and to absorb new innovations. They are built on a strong security architecture that safeguards the data. The technology platform is open, extensible, scalable and high performing.

They are fully integrated with our Core Banking solutions, and can be interfaced to legacy systems through a ‘data connectivity’ layer, and via a variety of protocols.